Would you like an insight on your clients’ booking experience? Do you want actual data to tell you how your sales team are performing?
We are true geeks at Selling Savvy, believing that the way to make effective changes within a business is to analyse actual data derived from our mystery shopping enquiries.
We have in depth criteria that is based around relationship-building and consultative selling skills. We work alongside you to finetune this criteria in line with your brand and client-mix.
Having completed this tailor-made criteria, we will enquire with your business on a regular basis to analyse your client’s journey, your current sales processes and your sales teams’ skills. These reports will be accessible to you through an online portal and give you actual data of how your team are performing.
We are true geeks at Selling Savvy, believing that the way to make effective changes within a business is to analyse actual data derived from our mystery shopping enquiries.
With our mystery shopping package, you get:
“The Selling Savvy mystery shopping is like no other mystery shopping we have considered before. It uncovered some fundamental issues with our team processes, and most importantly showed us exactly what our clients see day to day.
The personal, consultative nature of the conversations allowed for a realistic overview, rather than just a tick-box exercise, and with the help of Selling Savvy, we are now taking steps to improve our sales and client approach throughout our business.”
Jaimie Daniels, Managing Director, Co-Ordination Event Hire Ltd