“‘Welcome to Sales’ is a great value, comprehensive overview of the venue sales and events process for any new member of staff, that they can take at their own pace”
Mark Ashton, Programme Leader – BSc (Hons) International Hospitality and Tourism Management & Deputy Director of Teaching and Learning, University of Surrey
Welcome to Sales! is a comprehensive programme designed specifically for new event and sales coordinators within hotels and venues.
This jam-packed programme will take your employee through everything they need to know about their role, prices and packages, negotiation and upselling, closing and other departments. The course includes videos, PDFs and tasks sprinkled throughout to keep your employee engaged, learning and empowered. After the programme, your team member will complete an Assessment to highlight which topics they are great at, and what they are struggling with.
Each log-in is available for 30 days for them to work through at their own pace.
Give your team the kickstart they need to succeed in the world of events and sales!
Module 1: YOUR ROLE IN SALES
Module 6: CLIENTS: RELATIONSHIPS & ESTABLISHING NEEDS
Module 2: THE EVENT INDUSTRY AND HOW IT WORKS
Module 7: NEGOTIATION AND CLOSING
Module 3: PACKAGES, PROFIT & CONVERSION
Module 8: KNOWING YOUR LIMITS
Module 4: PRODUCT KNOWLEDGE
Module 9: UPSELLING
Module 5: ANALYSING THE COMPETITION
Module 10: WORKING WITH OTHER DEPARTMENTS
“Welcome to Sales is fantastic. It provides an invaluable insight into the world of event sales. Each section is extremely helpful and all important information is covered and explained in great detail. The course also covers areas which are often overlooked and offers great top tips and tricks.
I feel it would be extremely beneficial to an individual who is new to event sales, and would without a doubt provide the confidence boost needed to get started.”
Maddie Fleetwood, Conference and Events Specialist, Tewksbury Park